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Checkmate, a restaurant ordering options supplier, has acquired VoiceBite, a voice AI firm.
Checkmate, a restaurant ordering options supplier, has acquired VoiceBite, a voice AI firm, in response to a press launch.
Fueled by Giant Language Fashions (LLMs), the VoiceBite resolution is designed to make use of a restaurant’s current cellphone quantity and to combine with the purpose of gross sales system with a plug-and-play set up that doesn’t require workers coaching.
VoiceBite expertise options embody a customizable sensible upselling function, context consciousness, help for multilingual human voices, help for pure speech cadence and interruptions, textual content ordering/fee, and 24/7 hands-on help.
“Buying VoiceBite permits us to supply a really unified ordering expertise for our restaurant companions,” Mike Bell, chief of technique at Checkmate, stated within the launch. “By integrating voice AI capabilities immediately into our platform, eating places can now supply seamless cellphone ordering and drive-thru (coming This fall 2024) alongside their different digital channels. This improves operational effectivity whereas delivering the distinctive service that retains prospects coming again.”
“We’re thrilled to hitch Checkmate and mix our superior voice AI ordering with their options and integrations,” Robert Nessler, founder and CEO at VoiceBite, stated within the launch. “After collaborating with their staff, we realized coming collectively would enable us to ship exponentially extra worth by way of seamless, conversational AI ordering throughout all channels. This unification will quickly speed up voice AI improvement for eating places.”
